Returns & Exchanges
At NumberSea, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you changed your mind or received a faulty product, our team is dedicated to making the exchange process as smooth as the tides.
Return Process
- 1.Initiate Your Request
Log in to your NumberSea account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the Return Authorization slip is included inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.